Need help with your cryptocurrency account?
Our support team is ready to assist you with any questions or issues you may have.
Trade Cryptocurrencies with MoonPay
Trade Bitcoin, Ethereum, and other cryptocurrencies commission-free on MoonPay.
Why Trade Crypto with MoonPay?
Commission-Free
Trade crypto with no commission fees
Real-Time Data
Access real-time market data and charts
Diverse Selection
Trade a variety of popular cryptocurrencies
Frequently Asked Questions
How do I reset my password?
Visit the MoonPay app or website and follow the instructions under 'Account Settings'.
How do I deposit funds into my account?
Navigate to 'Account' > 'Transfer' and select 'Deposit Funds'.
How do I start trading cryptocurrencies?
Simply navigate to the 'Crypto' tab in the MoonPay app, select the cryptocurrency you want to trade, and place your order.
How do I contact customer support?
Call us at 1-805-706-6693 or use the live chat feature in the app.
Is my crypto insured?
Cryptocurrency investments are not covered by FDIC or SIPC protections. However, MoonPay takes security measures to protect your assets.